dec of '05 i bought my car - i brought it back early Jan '06 for them to do some warranty work - which they did a great job on, but they had to order the headrest, and i could come back in a week and get that installed.
fast forward 6 months. i call, they still have the headrest, but won't give it to me - they have to install it. so i postpone installing it again.
fast forward to yesterday. i drop by and ask about it - they said "oh, that's long gone. we don't have that anymore. we have a 30 day fix policy - and under certain circumstances we will wait for 60 days... but yeah we don't have that anymore and there's nothing we can do."
so now i have NO headrest and they apparently forget to tell me their "30 day policy". after complaining to 3x people and getting the same answers... i said fuck it and left.
3 comments:
What did Carmax do?
Hey my verification says "wtfneg"
dec of '05 i bought my car - i brought it back early Jan '06 for them to do some warranty work - which they did a great job on, but they had to order the headrest, and i could come back in a week and get that installed.
fast forward 6 months. i call, they still have the headrest, but won't give it to me - they have to install it. so i postpone installing it again.
fast forward to yesterday. i drop by and ask about it - they said "oh, that's long gone. we don't have that anymore. we have a 30 day fix policy - and under certain circumstances we will wait for 60 days... but yeah we don't have that anymore and there's nothing we can do."
so now i have NO headrest and they apparently forget to tell me their "30 day policy". after complaining to 3x people and getting the same answers... i said fuck it and left.
LOL
You are complaining because you bought your car a year and a half ago and SLACKASSED about it?
lol.
Told ya that was gonna happen.
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