dear att

i fucking hate you more than ever.

btw - keep chris and melanie in your prayers - she was in an accident that chris said wasn't major, and she doesn't appear to be hurt, but that they are keeping her in the hospital overnight due to her pregnancy being so close to due.

ok. quick story:

att works best in ash nc, where i was last week. i'm going there tomorrow. i'm bringing an att data card and a new router to install.

att can't find the modem we want (that conyers had friday) - it doesnt help that my boss thomas told them the wrong model number (which they found but i said no to). i tell them the model number, and they find one, in loganville. i said "i'll go pick it up now". i leave 6:45, go pick it up. it takes an hour to pickup. they deny the company check i have for my protection, but accept a credit card over the phone. odd...

i get it back to the office around 8:30, where i proceed to try to make it work with the new router. right off the bat, it doesn't see the modem, so i update the firmware. yeah! it sees it - but no internet. i fiddle and fiddle for an hour, finally connect my blackberry (which the router supports) and volia! internet!

i call att. they can't find me. they can't find my boss scott or thomas. they can't find the company name. they find the telephone number, but nothing i'm saying is correct. they can't even find the cashier that rung me up.

he said there was a hold on the account for $300 - but my credit card receipt showed paid just hours earlier... finally he says "oh, this is under personal, not business. transferring you now..."

same spill. he can't find me either. he finally tells me that the EULA is not verbally confirmed and that the account is not live until it's activated, but that it can't be actiaved w/o knowing the name, address, and last 4 of the ss of the account holder (which he's already verified that nobody in my company is on the account).

nice. fuckers. i leave work 10:40. and somehow i'm supposed to get up at like 4am and goto ash, nc.

official notice: lan party is postponed for about 2 weeks.

current schedule:
tuesday: leave in the am for ash, do work in afternoon, come back at dusk if needed. stay night.
wednesday: drive back to work, work if needed.
thursday: load up for Il. drive. stay night.
friday: install system. drive back. possibly stay the night.

ugh.